Orders ship same-day if placed before 1pm EST Mon-Fri. Free ground shipping on U.S. orders over $500. Flat rates for UPS Ground: $12 for NY, $15 for Contiguous U.S. Returns eligible for store credit or exchanges, no refunds. We offer international shipping for select items. Please refer to our shipping policy for more details or email us at hello@oroborostore.com with any questions or concerns. For our full shipping policy click here and for our full return policy, click here.